Matsumoto Hotel Kagetsu
Misafirler Ne Diyor
Location: between the station and the castle, so perfect. Bedroom : old school, very nice, comfortable and clean. Plenty of light. WiFi : free and powerful Bathroom: perfect water pressure, shower and tub, all amenities no exception Breakfast : Meiji style room, there is everything : japanese and western. Staff : couldn’t be better. Cleanliness : spotless perfection
Etienne
Mayıs 2024
Lovely, characterful old hotel in perfect location for sightseeing and eating in Matsumoto. Just minutes walk from the castle. Staff were friendly and helpful, great breakfast, nice onsen.
Sally
Mayıs 2024
Arriving on the train and the short walk through the town to the hotel was a perfect start to the stay in Matsumoto. The hotel is a lovely old building with all the comforts you could need. The staff are very obliging and nothing is too much trouble. The room was spacious enough for 4 people, with traditional futon plus the low table on the tatami. The onsen is lovely, and opening hours cater for those who might be a little shy about communal bathing. A 4am solo onsen was just the ticket! The breakfast buffet catered for all tastes, and it was great to see most guests tucking into a hearty Japanese breakfast. But if cereal and yoghurt is your thing, then that’s covered as well.
Penelope
Ocak 2025
Room was extremely spacious. It was like a small apartment. My granddaughter said it was the best place we stayed in Japan! The staff was extremely helpful. We arrived before check in time and when they said we could check in, our bags were all in our room when we were accompanied there by one of the staff. Everyone was professional, kind, and willing to help. When it was raining, there was someone from the staff standing outside with an umbrella to greet us and walk us in.
Diane
Temmuz 2025
The hotel offered the choice of a western or Japanese style room. Choosing the tatami and futon was perfect. The room was set up beautifully. The breakfast was wonderful with a wide range of Japanese local produce and everything was fresh and delicious. The onsen facilities were clean and it was the perfect way to relax after a lot of walking. The hotel is located close to the castle and to the Matsumoto art gallery with a range of local coffee shops around. The staff were very friendly and helpful.
Catharine
Temmuz 2025
This was a great play for an overnight stay in the town. Close to the castle and the old town. Staff were lovely and responsive. Room was a good size The breakfast was very generous although there was a big tour party accommodated in the hotel which meant a considerable wait. Not an issue for us however. We enjoyed the onsen facility and would definitely recommend this hotel.
Susie
Nisan 2025
Nice room, clean, tatami floor and futons. very nice public bath. Nice part of town- about 15 minutes walk from the station and quite close to the castle. Good coffee shops nearby. The hotel does an excellent Kaiseki lunch ( you need to make a reservation for this! They very kindly did this for us at short notice) Lovely waitstaff in restaurant. Some reception staff very helpful.
Michelle
Temmuz 2024
I am reviewing this hotel from the perspective of a neurodivergent person (with autism) who is sensitive to noise and heat. I really loved the location of this place. It is so close to Matsumoto castle and the park that you can go a few times a day just to relax and walk, and to enjoy the castle itself during the day and the light show at night during winter. During my 2 nights I went 5 times to the park as it was convenient and I enjoyed walking around. It's also not too far from the station, an easy 15 or so minutes walk and there's a few convenience stores 5 minutes walk away. The staff were very friendly and accommodating, and happy to answer my questions. The room temperature was fully controllable in the main annex building. I was worried about this based on other reviews but I could easily heat or cool my room without issue. Otherwise the beds were fine, the bathroom was also good, and the rooms were a good size. The hotel itself has quite old/quaint furniture which I didn't kind but if you want something modern this hotel is a bit lacking in that front. The onsen was ok. Nothing amazing, but not bad either.
Philipjwitow
Şubat 2025
Very high class hotel, beautiful looking main building. The vicinity from Matsumoto Castle was great. Everything is walkable within 10-25 min roughly. Also, I arrived early to leave my luggage before checking in while I toured the city. When I came back after 3pm to check in, they had already put my luggage in the room for me. Exquisite service! Rooms are quite big for Japanese hotels. Felt nice to have room to put/organize luggage. Japanese breakfast was exquisite and onsen/sento facility on site were great. Free water in fridge and the city of Matsumoto prides itself on its clean spring water. The water was so soft! And drinkable from tap.
Ray
Aralık 2024
Onsen was good , breakfast buffet was excellence
Sorajack
Haziran 2024
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